Make performance evidence useful for strategic decisions
An organisation can have many indicators and still lack a clear view of progress. Objectives may be disconnected from measures, targets may lack a defensible basis, and reports may describe activity without explaining performance.
BOI helps connect strategy, measurement and management review so that the evidence supports decisions and follow through.
- Strategic priorityThe decision the organisation needs to make
- ObjectiveWhat success looks like
- KPIHow progress is measured
- TargetA defensible level to reach
- Performance reviewEvidence, learning and action
How BOI helps
- Review strategic priorities, stakeholder needs and the relationship between corporate and departmental objectives.
- Define KPIs with clear formulas, ownership, data sources, reporting frequency and segmentation.
- Develop target setting methods using baselines, trends, relevant comparisons and applicable commitments.
- Assess benchmarking sources and comparability before drawing conclusions.
- Review trends, target achievement and performance gaps, distinguishing observed results from forecasts and assumptions.
Typical deliverables
A strategy alignment map; a KPI dictionary; target setting guidelines; a benchmarking evidence register; and a performance review template with proposed actions. Selected sustainability objectives can be linked to organisational KPIs when included in the agreed scope.
How the work is approached
BOI reviews available documents and data, works with indicator owners to resolve definitions and develops the framework with the people who will maintain it. Gaps in evidence are identified rather than filled with unsupported estimates.
Intended outcome
A clearer view of what is being measured, why the targets were chosen and where management action is needed. The organisation retains practical tools to support subsequent reviews.
What the engagement needs from you
Access to the relevant strategy and KPI data, participation from indicator owners and an agreed process for validating definitions and targets.